Privacy Policy
Last updated: 23 October 2026
Who I am
Natalie Thomson Food is run by Natalie Thomson, a private chef based in Buckinghamshire. I'm responsible for the personal information you share through this website. You can contact me at nataliethomsonfood@gmail.com or 07849 029085.
What I collect
When you send an enquiry: your name, email address, phone number (if you give it), the service you're interested in, your event date, guest numbers, location and anything you include in your message.
When you book: the details I need to plan and deliver your booking, such as your address, menu choices and any dietary requirements or allergies.
When you visit this website: if you accept cookies, information about how you use the site and which links or adverts brought you here. See "Cookies" below.
How I use it
To reply to your enquiry and send you a quote; to plan, deliver and invoice your booking; to keep the records I'm legally required to keep; and to understand how people find this website and how well my advertising works. I don't sell your information, and I won't add you to a mailing list without asking first.
My legal basis
Replying to enquiries and delivering bookings: because you've asked me to, and to carry out our agreement. Keeping financial records: because the law requires it. Website analytics and advertising cookies: your consent, which you can withdraw at any time.
Allergies and dietary requirements
Information about allergies and some dietary needs counts as health information. I only use it to prepare food safely for you and your guests, and I'll ask for your explicit agreement before relying on it. I don't share it with anyone else.
Who I share it with
I use trusted services to run my business, which handle information on my behalf: Wix (this website and its enquiry form), Google (email, Google Analytics and Google Ads) and Usercentrics (cookie consent). Some of these providers may store data outside the UK; where they do, they use safeguards recognised under UK data protection law. I'll only share your information otherwise if the law requires me to.
How long I keep it
Enquiries that don't go ahead: up to 12 months. Booking and invoice records: 6 years, for tax purposes. Allergy and dietary information: up to 12 months of your booking, unless you book again.
Cookies
This website uses essential cookies so that it works properly. If you accept them, it also uses analytics and advertising cookies from Google to measure visits and how well my adverts perform. You can change your choice at any time using the cookie settings icon on the site.
Your rights
You can ask to see the information I hold about you, correct it, delete it, limit or object to how I use it, or receive a copy. Just email me. If you're unhappy with how I've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk, though I'd appreciate the chance to put things right first.
Changes to this policy
I may update this policy from time to time. The date at the top shows the latest version.